Privacy Policy
Lana Addison Bridal does not share or sell SMS opt-in, or phone numbers for the purpose of SMS
Please note messaging frequency may vary. Message and data rates may apply. You can opt out any time by texting STOP. For assistance, text HELP or visit our website at www.lanaaddison.com. Visit https://lanaaddison.com/privacy-policy for policy and Terms of Service.
1. Personal Information Collected
We collect the following information when you opt in to receive SMS messages:
Phone number you provide when subscribing.
Timestamp and method of your opt-in (web form, text keyword, etc.).
Message history, including content of messages you send (e.g., STOP, HELP).
2. Use of Personal Information
Your information is used solely to:
Send you SMS alerts and marketing messages you have consented to receive.
Analyze message performance and delivery metrics.
Improve our SMS communications and customer experience.
3. Sharing of Personal Information
We do not share, sell, or rent your phone number or SMS consent status for marketing purposes with any third parties or affiliates.
We only share data with our SMS service provider (RingCentral) to deliver messages on our behalf.
4. Consent and Opt-Out
We obtain prior express written consent before sending any marketing messages.
You may revoke consent at any time by texting STOP, and we will honor your request within 10 business days.
For assistance, text HELP, or contact us via email or our website.
5. Time-of-Day Restrictions
To comply with TCPA “quiet hours,” we only send SMS messages between 9 AM and 8 PM in your local time zone.
6. Data Retention and Security
We retain your SMS consent and message history for no longer than 24 months after your last message, after which it is securely deleted.
We implement industry-standard security measures (encryption, access controls) to protect your data.
7. User Rights
Under applicable privacy laws, you have the right to:
Access the personal information we hold about you.
Correct or update inaccurate information.
Request deletion of your data.
Withdraw consent to receive SMS messages at any time.
8. Policy Visibility & Updates
This policy is available on our website footer and at the point of SMS opt-in, as required by carriers.
We may update this policy.